Siena AI Product Information What is Siena AI? The #1 empathic AI CX agent that has your back 24/7 How to use Siena AI? Integrate Siena with your help desk in 1-click and start using your autonomous customer service with minimal setup. Siena AI’s Core Features Autonomous customer service platform designed for commerce Combines human empathy and AI to transform customer experience Human-like empathy in every interaction Resolves issues instead of deflecting them Effortless omnichannel management Flawlessly handles multiple intents & complex tasks Unifies brand voice across all channels Crafts channel-specific AI personas with ease Personalizes at scale with brand precision Siena AI’s Use Cases #1 Immediate answers with real-time knowledge base#2 Spark conversations and engage with audience through social media and community interactions#3 Deliver instant responses through conversational SMS and WhatsApp#4 Enhance customer buying journey with real-time shipping updates and order modification#5 Simplify returns, refunds, and exchanges process#6 Effortlessly manage and update subscriptions#7 Multilingual AI for global customer support#8 AI-powered smart routing for a personalized touch#9 Generative answers using data from various sources#10 Automate frequently asked questions FAQ from Siena AI Do you have vegan alternatives? Also how can I prepare it? How can I track my order and make shipping address changes? Can I pause my subscription if I will be traveling? Can I change the products in my subscription? Do you offer different flavors of coffee? How do I return my order? Can I return a product? How do I modify or cancel my subscription? Is Siena available in multiple languages? How does Siena handle complex issues? How fast can Siena respond to customer inquiries? Does Siena provide data privacy? Siena AI Company Siena AI Company name: Siena Labs Inc. . More about Siena AI, Please visit the about us page(https://www.siena.cx/about-us). Siena AI Linkedin Siena AI Linkedin Link: https://www.linkedin.com/company/siena-ai/Siena AI Twitter Siena AI Twitter Link: https://twitter.com/siena_ai
