Tabnam Product Information What is Tabnam? Tabnam is an AI-powered bot that replaces traditional feedback surveys by collecting feedback from customers conversationally over various messaging platforms. It helps businesses gather more actionable customer feedback by engaging in natural text message conversations. How to use Tabnam? To use Tabnam, schedule a demo and integrate it with your POS, order management system, or other platforms where you receive customer feedback. Tabnam will then engage with customers over text message or other messaging apps, ask them questions, and collect feedback. The AI behind Tabnam analyzes the feedback and provides actionable insights that can be used to improve customer experience, conduct market research, prioritize product management, and enhance quality assurance. Tabnam’s Core Features Collect feedback through text message and various messaging apps Automatically aggregate feedback from multiple sources Get actionable insights in seconds Achieve higher response rates on feedback surveys Conduct market research with faster survey response times Aggregate and prioritize GitHub issues, Zendesk tickets, and more Continuously monitor customer experience with timed surveys Get deep insights on customer feedback topics through AI analysis Integrate with popular platforms like Intercom, Zendesk, GitHub, Yotpo, Typeform, Salesforce, HubSpot, and ServiceNow Listen to all your customers and capture feedback Tabnam’s Use Cases #1 Customer Success: Improve response rates on feedback surveys and identify pain points#2 Market Research: Survey customers quickly and analyze results to gain insights#3 Product Management: Aggregate and analyze feedback from multiple sources to prioritize roadmap#4 Quality Assurance: Monitor and observe customer experience in real-time#5 Startup Founders: Gather more feedback from customers and accelerate product-market fit FAQ from Tabnam How does Tabnam work? Do I need to link a Facebook page with my Instagram account? What is my minimum amount of followers required to share my insights? How long does a brand have access to my Instagram insights and can I remove the brand’s access to my insights?
